For over 13 years our mission has been to ensure a safe and trustworthy marketplace for everyone. All while guaranteeing our customers the peace of mind that with every purchase, they'll be receiving 100% Authentic and Brand New items in a timely manner, every time!
Authenticated & inspected by our highly trained team of experts & AI. We check every possible detail including the original packaging, accessories, labels, condition, shape, dimensions, texture, smell and for defects or flaws if any.
Our balaluxury Guarantee keeps that promise by always providing our buyers with world class support, 7 days a week. In the rare event that you are ever sent the wrong item/size or if your package is lost, damaged or stolen; please contact us about the issue within 14 days of delivery and we will work expeditiously to resolve the issue.